Linking a CAPA to Non-compliance

How to manage non-conformity that wasn’t “solved” during the declaration ?

Similar Questions :  How to create CAPA linked to a certain non-conformity ?

It’s not possible to change the Status of the Non-conformity once it has been Declared and Submitted in the Inspection. However, after resolving it, it’s possible to link a CAPA, that will have Responsible and Resolve this Non-conformity.

In order to link or create CAPA for one Non-conformity, that was reported as Unresolved during inspection, but no Corrective Measure was suggested:

·        Go to this inspection in your tenant, choose the inspection in the list within the Summary tab (possible to look for it by the date if known),  

·        Clicking on the inspection number you will open a window with details

·        By clicking on the underlined question number that is marked as noncompliant by the red X you will open the window with question and response details.

·        By clicking on + (to the right side of Linked CAPA) you will open two options

You may link the existing CAPA that was previously created to become as a corrective measure for chosen Non-compliance OR you have the option to Create CAPA if it wasn’t created yet in the software, by clicking on that button you will open a window

 

Need to describe the Summary, Due date, Owner (responsible person) and Description of required action.  After clicking on this corrective measure will be logged and displayed in the same window of Question description as CAPA linked to the Non-Conformity

Note: it is possible to create multiple CAPAs for the same Non-conformity discovered as well as link one CAPA to several Non-Compliances.

This new CAPA can be also accessed via pictogram on the main page and managed from there by opening it in a relevant window.