How to add Related causes to the fact in the investigation?
How to add related causes to the fact during the
investigation?
Similar questions: How to link the cause to the fact that will be further analyzed?
Linking related cause to a fact can be
performed by person that has relevant right to edit Events information granted
in Roles and Rights section of general settings. Users that have the right to
edit the Event information linked to the Unit they’re associated with may add
or edit Fact informaiton in the Investigation section.
- Within
module find in the list event that you need to update and click on ID number (for example
) to open the information (use search field or filter tool to facilitate finding necessary event)
- In the left side menu click on the tab Investigation – Facts
- Click on the ID of the Fact that you wish to edit (for example
) – they’re in the list of facts and it will open details window to the right. Adding the related cause option will be in the very bottom of this window.
- As we click onneara window opens, where we select the Cause nature from the drop-down list (what situation has led to the fact to occur) and also give Details to explain more precisely the character of the problem. In this window is also necessary to select whether this issue is an Immediate cause (that contributed directly to the incident possibility) or a Root case (indicates a more serious systematic problem and needs one or multiple corrective measures). Once finished – click on
- Causes that we added will be analyzed in the next step Analysis and will appear on the Fishbone once linked to the fact
Information
that we input in the window when adding a Related Cause may also be edited
later. This is described in the article “How to edit the Related Cause information
linked to a Fact?”
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