
5Why method allows to analyze facts or causes related to them in order to
search for one or several Root Causes or Immediate Causes according to the list
of Causes used by the company (presented in drop-down lists in CONFORMiT
software). There may be less than 5 or more than 5 answers to questions “Why
was this true?” aiming to respond a fact category or a cause related to it.
Answers are becoming questions for next “Why?” in this analysis method until conclusion
that received points directly towards the Root Cause or Immediate Cause. CAPAs
are being developed for discovered Causes to reduce chances of recurrence of similar
incidents.